ProMission Support Program

By: Dennis Shewmaker

Here at ProMission we are confident that you are/will be very satisfied with the services that we offer.  Like all businesses your size, your network has to perform at its peak.  In today’s competitive environment, you can’t afford to fall behind.  

A partnership with ProMission backed by our new ProMission Support or ProMission Support+ programs is a resolution that makes sense.  Because we want to assist you in performing at your peak, we have developed the ProMission Support Program that should be of interest to you.  With this program you will reduce downtime of your network by dramatically shortening the time from failure to resolution.  At ProMission we will track your critical services using our ProMissionWatch system and at the first sign of trouble immediately inform you of the issue.  Prompt action will minimize your downtime.

ProMission Support Program includes:

• Availability monitoring.
• Immediate remediation undertaken at agreed upon levels (ProMission Support +).

 

There are multiple benefits to this program:

• Reduction in time for resolution.
• Savings on costly downtime.
• Receipt of priority status over non-contractual customers.
• Lower hourly rate on break/fix (ProMission Support+).
• All benefits of the ProMission Support Program.
• Even faster time to resolution due to immediate remediation effort.

 
As your needs change, we will be happy to help you evaluate those needs and offer you the services that will help you achieve your new goals. 

Click here for more information on this new program.

Click here to contact ProMission for more information.

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