Without monitoring on your network you have little knowledge of the vital components that your critical business processes are running on.
Our Eyes on Your Network
The ProMission Support Program will reduce your network down time by dramatically shortening the time from failure to resolution. At ProMission Projects we will track your critical services using our ProMission Watch system and at the first sign of trouble immediately inform you of the issue (ProMission Support), or automatically begin the remediation process (ProMission Support +.) Prompt action will minimize your downtime, enabling you to better serve your clients. You may not even realize that an issue existed with your network!
Feature | ProMission Support | ProMission Support + | ProMission Care | ProMission Care + | ProMission Serve |
Network Operations Center |
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ProMissionWatchSM | Yes | Yes | Yes | Yes | Yes |
ProMissionGuardSM | — | — | Yes | Yes | Yes |
Managed Services |
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Remote Support | Yes | Yes | Yes | Yes | Yes |
On-site Support | Yes | Yes | Yes | Yes | Yes |
Off-site Maintenance | — | — | Yes | Yes | Yes |
On-site Maintenance | — | — | — | Yes | Yes |
Starting monthly fee | $95 | $185 | Custom Proposal | Custom Proposal | Custom Proposal |