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ProMission Projects

ProMission's Newsletter Issue IV

When is it not okay to click OK?

You are typing an e-mail to a family member when a pop-up window suddenly appears.  The window claims you have been infected with spyware/malware/virus and suggest you run a scan, giving you two options: OK or Cancel.  What happens 99% of the time?  You click OK.  Why is this?

Ever since 1989, when Windows 1.0 was released, Microsoft has trained Windows users to click OK when a message window appears.  Unfortunately, internet scam artists and virus creators understand this tendency; taking advantage of it.  Of course, the above "you are infected" message is a scam that comes in many flavors: Antivirus 2009, AndromedaAV, Doctor Spyware, and others.  Once you click OK, many different types of spyware, malware, and viruses are installed.  You suddenly get pop-ups even though you are not surfing the web.  You see taskbar notifications (those little yellow balloons at the bottom-right of your Windows Desktop) and fake scan results.  You may even see warnings when you go to Google or Yahoo.

While anti-virus, anti-malware, and anti-spyware programs will clean most infections, they can't prevent users from clicking OK.   If you are getting pop-ups and notifications to purchase Antivirus 2009 or other bogus software, disconnect from the internet and run your anti-virus program immediately (do NOT click OK).  If you are still getting these messages, or you clicked OK, please contact ProMission Projects for further assistance.

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Didn't I pay this bill already?

In this information age that we live in, we've had to train ourselves to beware of the e-mail scam.  Sons and daughters of Nigerian Generals, British and Swedish lottery winnings, shady prescription drug deals; we've all had those spam/scam e-mails sitting in our inboxes.  It would seem the days of telephone and postal mail scams are a thing of the past.

It seems that nearly everyone has their own website these days.  As such, many people depend on hosting companies (i.e. ProMission Projects, Angelfire) to give their websites a home.  Unfortunately, this has created new scam opportunities.  One day, an official looking envelope from a website hosting company lands in your postal mailbox.  Inside the envelope is an official-looking bill for X amount.  This bill is for your website or your domain (i.e. "www.yourwebsite.net") hosting.  These scams can be especially confusing if you've just changed hosts.

The first course of action is to contact your hosting company right away, and confirm the bill.  Most website and domain hosting companies do not send paper bills through the Postal Service unless specifically requested.  The next course of action is to log a complaint with the United States Postal Service.  You may do so at this website: https://postalinspectors.uspis.gov/forms/MailFraudComplaint.aspx;  If you have any questions about website/domain billing fraud, please contact ProMission Projects.

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